The Carpet Chemist is trained and certified in Flood, Mould & Sewage Remediation by the world’s leading training authority – the Institute of Inspection, Cleaning and Restoration (IICRC).

Additionally The Carpet Chemist has many tertiary qualifications in related scientific fields. These fields include Microbiology, Biochemistry, Cells Biology, Mycology (fungus) and Chemistry. For over 17 years he has worked on many flood claims and offered independent third party advice in claim disputes.

Controlled drying in accordance to ANSI/IICRC S-500 guidelines by a Certified Water Restoration Technician ensures prompt and thorough drying. This minimises damage, replacement costs and danger to occupiers health due to microbial growth.

Carpet Chemist team using a moisture meter to test moisture levels in a wall

23 Years

Over 23 years experience working on flood claims

Peter Clinch (BSc Chem)

Additional Flood Restoration Information

Advanced Technology for Efficient Drying

We use the latest technology to ensure these strict drying standards are efficiently met. Our inspection and drying equipment includes powerful (16” Hg) extractors, water claws, Low Grain Refrigerant (LGR) commercial dehumidifiers, air movers, infra-red camera/video, moisture meters, ozone generators, foggers, hygrometers and infrared meters for measuring inside walls, ceilings and floors.

Quick and Effective Response

Time is of the essence when dealing with floods. Prolonged moisture will become Category 3 (black water) over time, escalating the damage and increasing overall costs. Also relative humidity over 60% will cause unaffected hygroscopic materials to absorb moisture and cause secondary damage. We understand the urgency and are equipped to dry most flooded homes to the S-500 standard without the need for extensive construction or carpet adjustments.

It’s crucial to understand that wet carpets and walls might not always be visibly damp. Such situations can be even more hazardous as they remain undetected, allowing mould to grow beneath the surface.

Transparent Process

We document initial water migration and drying progress as required. Our documentation process includes detailed notes, measurements, infrared images, and videos, ensuring you’re always in the loop. We welcome visits from managers, owners, and loss adjusters at any stage of the restoration process.

Our Flood Restoration Process

At Carpet Chemist, we’ve streamlined our approach to ensure you receive top-notch service every step of the way.

Whether you’re seeking affordable carpet cleaning or guaranteed carpet stain removal, our process is designed to cater to your specific needs:




Contact Us

Call us for an urgent inspection.





We can determine if you will need to start a claim.





Watch us work our magic to dry everything quickly to minimise damage and health risks.


Flood Restoration

View results

What should we do first?

Give us a phone call so we can come and inspect as soon as possible. We will let you know the approximate cost so you can decide if you need to start a claim.

Should I call our insurance?

It is often easier to wait for our testing and inspection. If it looks like the job can be done for less than your excess, there is no need to spend time trying to start a claim that you don’t need to open.

What happens if we leave it to dry itself?

This is a very bad idea. Hidden moisture can take days or even weeks to dry. This will allow mould and harmful bacteria to grow. It will affect your insurance cover as delayed drying adds to the overall cost.

Are you qualified?

Yes, we are qualified to do all insurance work in NZ. This includes AA, AMI, Tower, Cove, Vero, FMG and all other insurers.

Immediate Response for Flood Restoration

When disaster strikes, every second counts. With The Carpet Chemist's certified Flood Restoration services, you can rest easy knowing that your home or business is in expert hands.

Our fast, efficient, and eco-friendly solutions are designed to get you back on dry ground as quickly as possible.